This website
The site at scoopsrescueservices.com is published by Scoopsrescueservices, 108 Robinson Road, #07-03, Robinson 108, Singapore 068900. You may read it, share a page by its ordinary URL, and use the form to send a brief. You may not scrape it in bulk, copy the copy into a competing credentials deck, or present our programme examples as if they were your case studies. Programme examples are illustrative and describe our methods; they are not named client accounts and they are not a warranty of a result.
Content is provided as general information about how we work. It is not legal, financial or medical advice, and it is not a personalised proposal until we write you one. We take care with accuracy; we do not promise that every page is complete at every hour. If something on the site and a signed letter disagree, the letter wins. If you need a current fee band, ask; the pricing page is a guide, not a standing offer to the world at those numbers.
We may change pages, take the site down for maintenance, or refuse a brief that looks automated. Hosting is in Singapore. The map frame is provided by Google; once you leave our pages their terms apply.
Briefs and meetings
Sending a brief through the form or to hello@scoopsrescueservices.com is an invitation to talk. It does not create an obligation on either side to enter an engagement. The first meeting is not billed. Do not send passwords in the public form. Confidential material can wait for a mutual non-disclosure agreement; we can sign yours or ours.
We may decline a brief because of a conflict, a lack of fit, or a lack of capacity, and we will try to say so quickly. Silence after a meeting is not acceptance of a scope.
If we work together
Paid work starts when both sides have accepted a written scope, fee and start date — usually an engagement letter with a statement of work. Until then, drafts and conversations are exploratory. We will not start media spend or a production day on a verbal “yes” from someone who cannot approve money. You will name an approver who can sign off copy, creative and changes. Delays in that approval delay the calendar; they do not, on their own, reduce the fee for time we had reserved.
We will perform the work with reasonable care and skill, using the people named or people of equivalent craft. Named specialists do not become your employees. You remain responsible for claims about your products, for consents in lists you ask us to use, and for accounts that stay in your name. If you instruct us to publish something we believe is unlawful or misleading, we may refuse that piece without ending the rest of the engagement.
Files and accounts
Ad accounts, analytics properties, domains, social profiles and email platforms remain yours. We work as administrators. At the end of an engagement we remove our access and give you a handover map. Creative we are paid to produce is assigned to you when invoices for that phase are paid, except for tools, templates and methods we use across accounts, which stay ours. Stock imagery follows the licence you paid for. You warrant that material you give us (a logo, a photograph of a person, a customer quote) is yours to use.
You may not present our working files as a public case study that names us without asking, and we will not publish your name or confidential figures. The work page uses sector labels for that reason. If a court or regulator requires disclosure, we will comply and tell you when we are allowed to.
Fees, notice and limits
Fees are in Singapore dollars unless the letter says otherwise. Retainers are monthly in advance; projects are 40% / 40% / 20% as on the pricing page. Payment is due in 14 days. Media spend is paid by you to the platforms. Pass-through production is quoted first. Reporting, weekly calls, account access and corrections of our own errors are not extra lines. Notice to end a retainer is 30 days in writing to hello@scoopsrescueservices.com. Projects may be paused once; a second pause is re-quoted.
Our liability for paid work is limited, to the extent Singapore law allows, to the fees you paid us in the three months in which the claim arose. We are not liable for lost profits or for data you failed to back up in systems you own. Nothing here limits liability for death or personal injury caused by negligence, or for fraud.
Governing law and changes
Singapore law governs these terms and any engagement, and the Singapore courts have jurisdiction. If a part of these terms cannot be enforced, the rest still applies. These terms are effective in 2026. We may post an updated version on this page; the version that applies to a signed engagement is the one in force when that engagement was accepted, unless both sides agree otherwise. Questions: hello@scoopsrescueservices.com or +65 6274 5901, Monday–Friday 09:00–18:30.